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Website hosting and maintenance

Website maintenance and hosting

We take care of hosting and the technical upkeep of your site, keeping it fast, up to date and available 99.9% of the time. Every visit you pay for reaches a site that works.

We monitor your site around the clock so we can react quickly when something goes wrong.

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When maintenance cannot wait

  1. The site goes down or slows down just as advertising runs

    The ads keep sending people, and they land on an error or on a page that will not open.

  2. Nobody keeps track of updates, certificates and backups

    Everything seems fine until an outdated plugin brings the site down, the certificate expires or it turns out there is no recent backup.

  3. You hear about the problem from a customer

    The first person to notice the site is not working is someone who wanted to place an order or get in touch with you.

How we keep the site working

A site stops working or drives visitors away for a handful of reasons: unsuitable or overloaded hosting, outdated software, an expired certificate for the secure connection, or an error after a change. Maintenance is the work of finding these problems before your customers run into them.

The site runs on managed cloud hosting and is monitored round the clock. When access drops or pages slow down, we find out from the monitoring, not from your customers. Software and plugins are kept up to date, and security fixes are applied without waiting for the next change to the site. If something does go wrong, backups let us restore the site to the working state it was in before the problem.

Deeper protection against attacks and the handling of personal data are a separate service: cybersecurity and data protection.

What maintenance can include

Which of these your site needs is set out in the proposal.

  • Managed cloud hosting

    The site runs on cloud hosting whose setup and upkeep are not your concern.

  • Round-the-clock availability monitoring

    We check that the site opens and respond when it goes down or slows down.

  • Software and plugin updates

    The content management system and its plugins do not stay on old versions.

  • Security updates

    Fixes that close known weak points are applied on time.

  • Backups

    We keep copies of the site that it can be restored from if a problem occurs.

  • Secure connection certificates

    We make sure certificates do not expire, so visitors never see a warning in their browser.

  • Email support

    When you notice something wrong with how the site works, email us.

What we monitor

  • Site availability (uptime)

    The share of time the site opens normally. The hosting we maintain keeps sites available 99.9% of the time.

  • Load time

    How quickly pages open. A slowdown can be the first sign of a problem, before the site stops altogether.

What we do not promise with maintenance

  • A site that never has an incident

    No hosting and no maintenance can rule out every problem. What we do is monitor the site and respond when something happens.

Where maintenance fits in the way we work

The site and tracking check comes before any ad spend, and maintenance keeps the site in the condition in which it passed that check.

How much website maintenance costs

The price depends on the site and on your business, so we set it after an online meeting.

We do not publish maintenance prices, because each proposal is made for a specific site and covers only the care it genuinely needs.

How a proposal comes together

Questions about hosting and maintenance

Is maintenance a one-time service or an ongoing one?

Both are possible: a one-time project or ongoing work on the site with a monthly subscription. We agree at the meeting which one suits your site.

Will I get the proposal in writing?

If you would like, we also send you the hosting and maintenance proposal in writing after the meeting.

Do I need to meet you in person?

No. Our meetings take place online, so you can join from wherever suits you.

Related services

Articles about website maintenance

  • Your company's domain and hosting: who owns them, and what should you check before you sign?

    The domain should be registered to the company, not to the agency or a former employee, because transferring a .bg domain needs a contract that is either notarised or signed with the electronic signatures of both parties. Renewal is paid up to 30 days before the term expires, and 40 days after expiry the registration is terminated and the name released. From any supplier, ask for access to the registrar, DNS, hosting, the CMS and the backups.

  • Prices in euro on your website: what to check now that dual price display has ended

    Mandatory dual price display ended on 8 August 2026, and selling prices are now stated in euro only. Now is the time to check not just the prices on the site but also the basket, invoices, order emails, product feed, structured data, ad accounts and GA4 reports. The currency of an existing Google Ads account cannot be changed, so that decision needs a plan.

  • WordPress security: why plugins are the main risk and how to maintain your site

    According to a Patchstack report, 91% of new WordPress vulnerabilities in 2025 were in plugins, and heavily exploited vulnerabilities were first attacked a median of about 5 hours after disclosure. Hosting-level defences stop only a small share of these attacks. That is why WordPress security rests on regular maintenance: a clear update policy, few plugins, tested backups, secure access and monitoring.

Tell us about your site

Send us your site address and what concerns you about how it works. We will get in touch to arrange an online meeting.

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