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ScaleLab, Human Digitals

Digital marketing for pharmaceuticals and health

Precise marketing. Strictly by the rules.

The pharma sector requires precision and strict regulatory compliance while building consumer trust. We understand the digital patient journey for OTC and prescription products.

The digital patient journey

Pharmaceutical marketing demands real knowledge and skills about the consumer journey in a digital environment for different types of products, OTC or prescription. Every touchpoint must be refined and achieve its goals while strictly adhering to regulatory requirements.

We work exactly where healthcare regulation meets advertisings and effective digital marketing. Our team understands the boundaries and opportunities within pharma marketing, ensuring every campaign drives results while maintaining full compliance.

The challenges

  • Strict regulations

    Pharma advertising faces the strictest regulatory environment. Every claim and visual must be compliant.

  • OTC vs prescription

    Very different marketing approaches are needed for over-the-counter products versus prescription medications.

  • Trust & credibility

    Healthcare decisions are deeply personal. Marketing must build genuine trust through authoritative, evidence-based content.

  • Multi-channel journey

    Patients research symptoms, treatments and products across several channels before they decide anything.

Our approach

  1. 01

    Compliant content

    Health content that educates and builds trust while meeting all regulatory requirements.

  2. 02

    HCP targeting

    Precision campaigns reaching healthcare professionals through specialised platforms.

  3. 03

    Patient education

    Clear, accessible content that helps patients understand conditions and treatment options.

  4. 04

    OTC brand building

    Consumer-facing campaigns that build brand recognition and preference for over-the-counter products.

  5. 05

    Digital symptom funnels

    SEO and content strategies that capture patients at the symptom-search stage.

  6. 06

    Measurement & compliance

    Full analytics and reporting with built-in compliance checks for all marketing materials.

Next step

Ready to grow your business?

Let's build something extraordinary together. Tell us about your project and we'll show you what's possible.

Business hours
Monday to Friday, 9:00 to 18:00 (Sofia)

Just a quick question

Tell us briefly what you do and what is holding you back. We come back with a meeting, not a blind quote.

A free online consultation

Optional. Pick a day and a time that suit you and we will send an invitation.

Monday to Friday, 9:00 to 18:00 Sofia time. If the slot is taken we will offer the nearest free one.

We reply within one business day.