Website development

Website design and development

We build websites and online stores that turn visitors into customers. Fast, easy to use on a phone and ready for search engines, so you get more enquiries and orders.

You see how many visitors go on to send an enquiry or place an order, not just how many arrived.

When it is time for a new website

  1. People visit the site but rarely write, call or buy

    The visits are there, but enquiries and orders are few, and nobody knows at which step visitors give up.

  2. The site is slow or awkward on a phone

    Pages take a long time to load, buttons are tiny and the form is hard to fill in on a small screen.

  3. Nobody can say how many visitors reach the form

    There is no tracking, so decisions about the site are made on instinct rather than on what people actually do on it.

  4. The site no longer reflects what you sell

    Your services and products have changed, but the pages are still arranged the way they were years ago, and people cannot find what they are looking for.

What decides whether a visitor sends an enquiry

Three things determine how many visitors get in touch with a business: speed, structure and the path to the form or the checkout. A slow page loses people before they have seen the offer. An unclear layout leaves them to hunt for what they need on their own. A long or confusing form stops them at the very last step.

That is why we start from the business goal: what the visitor needs to do and where they come from. We arrange the pages so that each one leads towards that action, and we test the path on a phone first. Tracking is set up before launch, so from the first day you can see how many people reach an enquiry or an order.

For an online store the same applies to product pages and the checkout. You can read more about this on the e-commerce marketing page, and when the enquiry is usually a phone call or a booked appointment, see digital marketing for dental clinics.

What the build can include

The scope of each project is set out in the proposal for your business. The work can include the following.

  • Website or online store

    A company website that brings in enquiries, or a store where products are ordered directly.

  • Custom design for every screen

    Pages designed for your business that adapt to phones, tablets and desktops.

  • Mobile-first build

    The path to the enquiry is designed for the small screen first and then extended to larger ones.

  • Content management system

    You and your team change text, images and products yourselves, without having to call a developer.

  • Search-ready structure

    Page structure, titles and descriptions that search engines read correctly.

  • Page speed

    Work on images, code and the server so that pages open quickly.

  • Enquiry forms and integrations

    Form enquiries reach the right person, and the site connects to the systems your business already uses.

  • Tracking setup

    Measurement of visits, enquiries and orders, set up before the site goes live.

  • Secure connection

    A certificate that makes the browser show the site as secure and sends form data encrypted.

  • Cross-browser testing

    The site is tested on the main browsers and devices before it goes live.

How you can tell whether the site is working

You will find how each metric is calculated in the definitions.

  • Share of visitors who send an enquiry

    The proportion of people who visit the site and then contact you through a form, a call or a message.

  • Share of visitors who order

    For an online store, the proportion of visitors who complete an order.

  • Load time

    How quickly pages open on a phone and on a desktop, because a slow page loses visitors before they ever reach the form.

What we do not promise with a new website

  • A set number of enquiries

    A website shortens the path to the enquiry, but how many people get in touch also depends on demand, your offer and your advertising.

  • A deadline announced in advance

    The timeline depends on the scope and on what the site needs to do, so we do not announce a deadline in advance.

How much a new website costs

The price depends on your business and on what the site needs to achieve, so we set it after an online meeting rather than from a price list.

Every proposal is tailored to the business in question, so you do not pay for pages and features you do not need.

How a proposal comes together

Questions about website development

Is the build a one-time project, or can the work continue after launch?

Both are possible. The build can be a one-time project, and if you want work on the site to continue after launch, we also work on an ongoing basis with a monthly subscription.

Can the website proposal be sent in writing?

Yes. After the online meeting we send a written proposal to anyone who would like one.

How does the meeting work?

It takes place online. We talk about your business goal and what the site needs to do to help you reach it.

What happens to the site after launch?

To keep running quickly and without interruptions, a site needs hosting, updates and monitoring. That is a separate service, website hosting and maintenance, which you can hand over to us.

Related services

Articles about building a website

  • What a business website must include: the legal minimum and the pages that earn enquiries

    A company website must show who stands behind it: name, address, phone, email, registration details and the supervisory body where the activity is regulated. Selling online adds the final price including taxes, delivery, the 14 day right of withdrawal and how complaints are handled. Everything else is not required by law, but it decides whether a visitor sends an enquiry.

  • Choosing a website platform: WordPress, a hosted builder or custom development

    The platform follows from who will maintain the site after launch, what happens to your content if you leave, and what ownership costs over three years. WordPress gives you control and a full export, but needs maintenance. Hosted builders take the technical work off you and limit what you can export. Custom development is for sites that are part of a process.

  • Site speed and Core Web Vitals: what is measured and what to fix first

    Core Web Vitals are three metrics: LCP for loading, INP for responsiveness and CLS for layout shifts. The good thresholds are 2.5 seconds, 200 milliseconds and 0.1, measured at the 75th percentile. Real user data lives in Search Console and PageSpeed Insights, and the fixes usually start with images, fonts, plugins and hosting.

  • Website and online store accessibility: what the law requires and how to prepare

    Online stores and other e-commerce services now have to meet the accessibility requirements introduced by the European Accessibility Act. Microenterprises providing services are exempt, and for breaches committed after 1 June 2026 fines apply in full. In practice the benchmark is the EN 301 549 standard, which includes WCAG 2.1 Level AA, and the first checks are keyboard use, contrast, alt text, forms and checkout.

Tell us what the site needs to achieve

Describe your business and what you want visitors to do on the site. We reply within one business day, and if you would like an outside view of your current site first, request a free audit.